MOTAVELO / HELP CENTER
FREQUENTLY ASKED QUESTIONS
Clear answers about orders, delivery, returns, product fit and support.
Where does Motavelo deliver?
Motavelo publishes delivery across Europe. Available options, costs and estimated timing are shown for the delivery address during checkout.
How can I track my order?
Use the tracking link provided with your dispatch update. If you need help locating an order, visit Order Tracking.
Can I return an item?
Motavelo publishes a 30-day return period. Contact our support team within that period with your order number and item details so we can confirm eligibility and provide the correct instructions.
How do I choose a compatible accessory?
Review the compatibility information on the product page. If you are unsure, contact us with the product name plus your vehicle make, model and year before ordering.
What should I do if an item arrives damaged or incorrect?
Contact us promptly with your order number, a description of the issue and clear photos where relevant. Our team will review the information and advise the next step.
How can I contact Motavelo?
Email [email protected] or visit Contact Us.
Still need help?
Visit Contact Us and include your order number where available.