Privacy Policy
Last Updated: September 14, 2026
This Privacy Policy describes how Motavelo ("Motavelo," "we," "us," or "our") collects, uses, discloses, stores, and protects your personal information when you visit https://www.motavelo.com/ (the "Site"), purchase our products, communicate with us, interact with our advertisements or social media accounts, or otherwise use our services (collectively, the "Services").
It also explains how we use information obtained through third-party platforms and integrations, including the Pinterest API.
By using our Services, you acknowledge the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our Services.
1. Who We Are
Motavelo operates an e-commerce website offering automotive products, accessories, related products, content, and services.
For purposes of applicable data protection laws, Motavelo is responsible for determining how personal information collected through our Services is used.
Website:
Privacy Contact Email:
2. Personal Information We Collect
The information we collect depends on how you interact with Motavelo.
We may collect the following categories of information.
2.1 Information You Provide Directly
When you purchase a product, create an account, contact us, subscribe to communications, submit a form, participate in a promotion, or otherwise interact with us, we may collect information such as:
First and last name
Email address
Telephone number
Billing address
Shipping address
Country or region
Account information
Order information
Product preferences
Customer service communications
Reviews, comments, or feedback
Information submitted through contact forms
Marketing preferences
Other information you voluntarily provide
2.2 Order and Transaction Information
When you make a purchase, we may collect information relating to your transaction, including:
Products purchased
Order number
Order date
Order value
Shipping method
Shipping address
Billing information
Payment status
Refund information
Return information
Transaction history
Payment transactions may be processed by third-party payment service providers.
We generally do not directly store complete credit card numbers, CVV codes, or other complete payment card credentials when those details are processed directly by an authorized payment provider.
Payment providers may independently collect and process payment information according to their own privacy policies.
3. Information Collected Automatically
When you visit or use our Site, certain information may automatically be collected through cookies, log files, pixels, scripts, software development kits, and similar technologies.
This information may include:
IP address
Browser type
Browser version
Device type
Operating system
Device identifiers
Language
Approximate geographic location derived from IP address
Referring website
Pages viewed
Products viewed
Links clicked
Search activity
Shopping cart activity
Checkout activity
Date and time of visits
Session duration
Interaction with advertisements
Website performance data
Cookie identifiers
We may use this information to operate the Site, understand how visitors use our Services, improve performance, prevent fraud, measure advertising effectiveness, and provide more relevant content.
4. Cookies and Similar Technologies
Motavelo and our service providers may use cookies and similar technologies.
Cookies may be used for purposes including:
Essential Cookies
These cookies are necessary for functions such as:
Shopping cart operation
Checkout
Account authentication
Website security
Fraud prevention
Session management
Analytics Cookies
These cookies help us understand:
Website traffic
Visitor behavior
Page performance
Conversion performance
Product engagement
Marketing effectiveness
Advertising Cookies
Where applicable, advertising technologies may be used to:
Measure advertising campaigns
Understand conversions
Deliver more relevant advertisements
Create advertising audiences
Limit repetitive advertising
Preference Cookies
These cookies may remember information such as:
Language
Region
User preferences
Previously selected settings
Where required by applicable law, we will obtain consent before placing non-essential cookies on your device.
You may also control cookies through your browser settings.
Disabling certain cookies may affect the functionality of the Site.
5. How We Use Personal Information
We may use personal information for the following purposes.
5.1 Providing Our Services
We may use information to:
Process purchases
Confirm orders
Process payments
Arrange shipping
Provide order tracking
Manage customer accounts
Process returns
Process refunds
Provide customer support
5.2 Communicating With You
We may use your contact information to:
Send order confirmations
Send shipping updates
Respond to questions
Provide customer service
Send account notifications
Notify you of important service changes
5.3 Marketing and Advertising
Subject to applicable law and your preferences, we may use personal information to:
Send promotional emails
Inform you about new products
Provide discounts and promotions
Recommend products
Measure advertising effectiveness
Create advertising audiences
Improve marketing campaigns
You may unsubscribe from marketing emails using the unsubscribe link contained in those communications.
5.4 Website Improvement and Analytics
We may analyze usage information to:
Improve our Site
Improve product pages
Improve navigation
Improve checkout
Identify technical problems
Measure website performance
Understand customer preferences
Develop new products and services
5.5 Security and Fraud Prevention
We may process information to:
Prevent fraudulent transactions
Detect malicious activity
Protect customer accounts
Protect our systems
Investigate suspected violations
Enforce our agreements
Protect the rights and safety of Motavelo and others
5.6 Legal Compliance
We may process information when necessary to:
Comply with applicable laws
Respond to lawful government requests
Respond to subpoenas or court orders
Establish or defend legal claims
Meet accounting obligations
Meet taxation obligations
Meet regulatory requirements
6. Pinterest Integration and Pinterest API
Motavelo uses or may use the Pinterest API and other Pinterest developer services to manage our Pinterest presence and improve our content publishing and marketing workflows.
Our Pinterest integration may be used to:
Create Pins
Publish Pins
Update Pins
Manage Pins
Create or manage Pinterest Boards
Publish product-related content
Link Pinterest content to Motavelo.com
Retrieve information about our Pinterest content
Retrieve analytics and performance information
Measure content performance
Improve our Pinterest marketing activities
Automate authorized content publishing workflows
6.1 Information We May Receive From Pinterest
Depending on the permissions authorized through Pinterest, we may receive information such as:
Pinterest account identifiers
Pinterest profile information
Pinterest account information
Pins
Boards
Pin information
Board information
Content metadata
Analytics information
Engagement metrics
Performance statistics
Other information authorized through the Pinterest API
We only request Pinterest API permissions that are reasonably necessary for the functionality of our integration.
6.2 Pinterest Authorization
Where Pinterest user authorization is required, authentication is performed using Pinterest's authorized authentication mechanisms, including OAuth.
Motavelo does not require users to provide their Pinterest password directly to Motavelo in order to connect an account through the Pinterest API.
Authorization permissions are controlled by Pinterest.
6.3 How We Use Pinterest Data
Information received through Pinterest APIs is used only for legitimate functions associated with the Motavelo Pinterest integration, including:
Managing authorized Pinterest content
Creating and publishing Pins
Managing Boards
Managing product-related content
Analyzing Pinterest content performance
Measuring engagement
Improving content strategies
Improving our internal publishing workflows
We do not use Pinterest API data for unrelated purposes.
6.4 Pinterest Access Tokens
Where our Pinterest integration requires access tokens or similar authentication credentials, we take reasonable technical and organizational measures designed to protect those credentials.
Access credentials are intended to be accessible only to authorized systems or personnel.
We do not intentionally publish Pinterest access tokens, application secrets, or similar credentials publicly.
6.5 Sale of Pinterest Data
Motavelo does not sell Pinterest API user data for monetary consideration.
We do not use Pinterest-derived personal information to create unrelated data brokerage products or sell Pinterest user profiles.
6.6 Revoking Pinterest Access
Users may revoke authorization granted to an application through applicable Pinterest account settings or authorization controls.
Once authorization is revoked, we will no longer access the user's Pinterest account through that authorization, except where temporary technical processing is necessary to complete a request already initiated or as otherwise permitted by law.
6.7 Deletion of Pinterest Data
You may contact Motavelo to request deletion of personal information that we have received through a Pinterest integration.
Upon a valid deletion request, we will delete, anonymize, or otherwise stop using applicable Pinterest-derived personal information unless retention is permitted or required by applicable law.
We may also delete Pinterest-derived information when:
Authorization is revoked
The integration is disconnected
The information is no longer necessary
Pinterest requires its deletion
Applicable law requires its deletion
6.8 Compliance With Pinterest Requirements
Our use of information received through Pinterest APIs is intended to comply with applicable:
Pinterest Developer Guidelines
Pinterest Developer Terms
Pinterest API requirements
Pinterest privacy requirements
Pinterest is an independent third party and maintains its own privacy practices.
Users should review Pinterest's own privacy policy to understand how Pinterest processes information.
7. Third-Party Service Providers
We may use third-party companies to help us operate our business.
These providers may include:
Website hosting providers
E-commerce infrastructure providers
Payment processors
Shipping companies
Logistics providers
Customer service providers
Email providers
Analytics providers
Advertising platforms
Fraud prevention providers
Cloud service providers
Social media platforms
Pinterest
Technology providers
These providers may process personal information on our behalf or independently according to their own privacy policies.
We disclose information only as reasonably necessary to provide the relevant service or for another lawful business purpose.
8. Advertising and Analytics Partners
We may use third-party analytics and advertising services to understand website usage and measure marketing campaigns.
Depending on the services enabled on the Site, these partners may receive information such as:
IP address
Cookie identifiers
Device information
Browser information
Pages viewed
Products viewed
Advertising interactions
Purchase or conversion events
Certain disclosures to advertising providers may be considered a "sale" or "sharing" of personal information under some U.S. state privacy laws even when no money is exchanged.
Where required by applicable law, we provide consumers with the ability to opt out of such activities.
9. Disclosure of Personal Information
We may disclose personal information in the following circumstances.
Service Providers
We may disclose information to vendors that perform services on our behalf.
Payment Providers
Transaction information may be disclosed to payment processors for payment authorization and fraud prevention.
Shipping and Logistics Providers
Information such as your name, shipping address, phone number, and order details may be provided to carriers and fulfillment partners.
Advertising and Analytics Partners
Where permitted by law, information may be disclosed to analytics and advertising providers.
Legal Requirements
We may disclose information when we reasonably believe disclosure is required to:
Comply with law
Respond to legal process
Protect our rights
Prevent fraud
Protect users
Protect public safety
Business Transfers
If Motavelo is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
10. Sale and Sharing of Personal Information
We do not sell personal information for monetary compensation in the ordinary meaning of the word "sell."
However, certain disclosures involving advertising cookies, pixels, or advertising partners may qualify as "selling" or "sharing" under certain U.S. privacy laws.
Where applicable, consumers may have the right to opt out of:
Sale of personal information
Sharing of personal information for cross-context behavioral advertising
Targeted advertising
If these activities apply to our Site, appropriate privacy controls or opt-out mechanisms will be provided as required by law.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The type of information
The purpose for which it was collected
Our relationship with the customer
Legal requirements
Tax requirements
Accounting requirements
Fraud prevention needs
Security requirements
Dispute resolution
Contractual requirements
For example, transaction records may be retained for the period necessary to satisfy tax, accounting, warranty, fraud prevention, and legal obligations.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
12. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
These measures may include access controls, authentication, secure communications, system monitoring, and restrictions on access to sensitive information.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
You are responsible for maintaining the confidentiality of any account credentials associated with your Motavelo account.
13. International Data Transfers
Motavelo operates an online business and may use service providers located in different countries.
As a result, your information may be transferred to, processed in, or stored in countries other than the country where you reside.
Data protection laws in those countries may differ from those in your jurisdiction.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
14. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information
Obtain a copy of personal information
Correct inaccurate information
Request deletion
Request restriction of processing
Object to certain processing
Withdraw consent
Request data portability
Opt out of certain marketing
Opt out of sale or sharing
Opt out of targeted advertising
Appeal certain privacy decisions where required by law
These rights are subject to applicable exceptions.
To exercise applicable rights, contact us at:
[INSERT PRIVACY EMAIL ADDRESS]
We may need to verify your identity before fulfilling certain requests.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
15. California Privacy Rights
This section applies to California residents to the extent the California Consumer Privacy Act ("CCPA"), as amended, applies to Motavelo.
California consumers may have rights including:
Right to Know
You may request information regarding:
Categories of personal information collected
Specific pieces of personal information collected
Sources of personal information
Purposes for collecting information
Categories of third parties receiving information
Right to Delete
You may request deletion of personal information, subject to applicable exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out
Where applicable, you may have the right to opt out of the sale or sharing of personal information.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, California residents may have rights concerning certain uses of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you because you exercise your privacy rights.
Categories of Information We May Collect
During the preceding 12 months, depending on your interaction with Motavelo, we may have collected:
Identifiers
Customer records
Commercial information
Internet or electronic network activity
Approximate geolocation information
Account information
Customer communications
Preferences and inferences
Sources of Information
Information may come from:
You directly
Your browser or device
Our Site
Service providers
Payment providers
Advertising providers
Analytics providers
Social media platforms
Pinterest and other authorized integrations
Business Purposes
Information may be used for:
Providing products and services
Processing orders
Customer support
Security
Fraud prevention
Analytics
Advertising
Marketing
Website improvement
Legal compliance
16. European Economic Area, United Kingdom and Similar Jurisdictions
Where GDPR, UK GDPR, or similar legislation applies, we process personal information under one or more lawful bases.
These may include:
Performance of a Contract
Processing may be necessary to:
Process your purchase
Deliver products
Provide requested services
Process refunds
Legitimate Interests
We may process information where reasonably necessary for legitimate business interests, including:
Improving our Services
Protecting our Site
Preventing fraud
Understanding website performance
Providing customer support
We balance these interests against your privacy rights.
Consent
We may rely on consent for certain activities, including certain marketing or non-essential cookies where required.
You may withdraw your consent at any time.
Legal Obligation
We may process information when required to comply with legal obligations.
European Privacy Rights
Where applicable, you may have rights including:
Access
Rectification
Erasure
Restriction
Objection
Data portability
Withdrawal of consent
You may also have the right to lodge a complaint with your local data protection authority.
17. Marketing Communications
If you subscribe to our marketing communications, we may send you information about:
New products
Promotions
Discounts
Special offers
Product recommendations
Company updates
You may unsubscribe at any time by clicking the unsubscribe link contained in marketing emails.
Transactional communications such as order confirmations, shipping notices, security notices, or service messages may still be sent where necessary.
18. Children's Privacy
Our Services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
Where a jurisdiction establishes a higher minimum age for certain processing activities, we will comply with applicable local requirements.
If you believe a child has provided personal information to us in violation of applicable law, please contact us so that we can investigate and take appropriate action.
19. Automated Processing
We may use automated systems for activities such as:
Fraud detection
Product recommendations
Website personalization
Marketing measurement
Security monitoring
We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals unless permitted by applicable law and appropriate safeguards are provided.
20. Third-Party Websites
Our Site may contain links to third-party websites, platforms, applications, or services.
Motavelo does not control the privacy practices of independent third parties.
This Privacy Policy does not apply to information collected independently by third-party services.
We recommend reviewing the privacy policies of third-party websites before providing personal information.
21. Social Media
Motavelo may operate accounts on third-party social media services, including Pinterest and other platforms.
When you interact with us through those platforms, both Motavelo and the applicable platform may process certain information.
Third-party social platforms process information according to their own terms and privacy policies.
22. Do Not Track and Privacy Preference Signals
Some browsers allow users to send privacy preference signals.
Where applicable law requires us to recognize a legally valid opt-out preference signal, we will process such signals in accordance with applicable law.
Browser-level "Do Not Track" signals that do not constitute legally recognized privacy preference mechanisms may not be uniformly supported across our Services.
23. Data Deletion Requests
You may request deletion of eligible personal information by contacting:
[INSERT PRIVACY EMAIL ADDRESS]
Please include sufficient information for us to identify your account or records.
For security purposes, we may request additional information to verify your identity.
Where applicable, deletion requests may include information received through connected services such as Pinterest.
Certain records may be retained where required or permitted for:
Legal compliance
Tax obligations
Accounting
Fraud prevention
Security
Dispute resolution
Enforcement of agreements
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our Services
Changes to technology
Changes to third-party integrations
Changes to our business practices
Changes to applicable law
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
If required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
25. Contact Us
If you have questions about this Privacy Policy, our privacy practices, your personal information, or wish to submit a privacy request, please contact:
Motavelo
Website:
https://www.motavelo.com/
Email:
[email protected]